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Discount Superstore - Shipping Policy
Shipping Cost:
| UK DELIVERY |
| 1st Class: |
£2.50 |
Additional items |
£1.50 |
| 1st Class Recorded |
£2.90 |
Additional items |
£1.50 |
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| EUROPE DELIVERY |
| 1st Class Recorded |
£5.00 |
Additional items |
£2.50 |
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| WORLD WIDE DELIVERY |
| 1st International Signed For |
£7.50 |
Additional items |
£3.50 |
Furniture Products: UK DELIVERY ONLY
| DELIVERY TIMES |
5 - 10 Working Days |
Delivery Charges
| UK Delivey Charges (excluding highlands & islands) |
| upto 25kg |
£9.99 |
| From 25kg to 40kg |
£14.99 |
| From 40kg to 100kg |
£29.99 |
| 100kg Plus |
£49.99 |
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| Highlands , Grampian & Islands |
| upto 25kg |
£16.99 |
| From 25kg to 40kg |
£24.99* |
| From 40kg to 100kg |
£34.99* |
| 100kg Plus |
£59.99* |
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* These charges do not include Ireland, Isle of Man, Isle of Wight, Channel Islands or Some of the Islands around Scotland, please email for a quote for these areas including post code and item or items to be delivered.
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Beauty Products:
Please note, that due to the nature of the Lingerie and Beauty Products Industry, Very little is manufactured in the UK, the products we offer are imported from the USA. Although UK stocks are obviously kept, items do go out of stock, especially at busy times of the year, timescales are extended as to when items are restocked. Therefore, depending on stock availability, delivery can take up to 10 working days.
| DELIVERY TIMES |
| UK Delivery In stock: |
3 - 5 Working Days |
| UK Delivery Out of Stock |
5 - 7 Working Days |
| Worldwide Delivery In stock: |
5 - 7 Working Days |
| Worldwide Delivery Out of Stock |
10 - 12 Working Days |
Products are normally dispatched within 24 - 48 hours of your cleared payment, but this estimate can vary on some product ranges. In the event that a product has been overlooked, and is currently out of stock, you will be notified of this and we would expect to get your goods to you within 7 - 10 working
Lingerie Products:
| DELIVERY TIMES |
| UK Delivery In stock: |
3 - 5 Working Days |
| UK Delivery Out of Stock |
5 - 7 Working Days |
| Worldwide Delivery In stock: |
5 - 7 Working Days |
| Worldwide Delivery Out of Stock |
10 - 12 Working Days |
Products are normally dispatched within 24 - 48 hours of your cleared payment, but this estimate can vary on some product ranges. In the event that a product has been overlooked, and is currently out of stock, you will be notified of this and we would expect to get your goods to you within 7 - 10 working
Wedding and Ties Products:
| DELIVERY TIMES |
| UK Delivery In stock: |
3 - 5 Working Days |
| UK Delivery Out of Stock |
5 - 7 Working Days |
| Worldwide Delivery In stock: |
5 - 7 Working Days |
| Worldwide Delivery Out of Stock |
10 - 12 Working Days |
Products are normally dispatched within 24 - 48 hours of your cleared payment, but this estimate can vary on some product ranges. In the event that a product has been overlooked, and is currently out of stock, you will be notified of this and we would expect to get your goods to you within 7 - 10 working
Football Products :
| DELIVERY TIMES |
| UK Delivery In stock: |
2 - 3 Working Days |
| UK Delivery Out of Stock |
5 - 7 Working Days |
| Worldwide Delivery In stock: |
3 - 7 Working Days |
| Worldwide Delivery Out of Stock |
10 - 12 Working Days |
Products are normally dispatched within 24 - 48 hours of your cleared payment, but this estimate can vary on some product ranges. In the event that a product has been overlooked, and is currently out of stock, you will be notified of this and we would expect to get your goods to you within 7 - 10 working days.
Damage In transit:
It will be your responsibility to inform us immediately of any damage to delivered goods. Details must be recorded on the delivery documentation, and we must be notified no later than 24 hours after delivery. It is imperative that you do not dispose of any of the packaging as this will be required to affect a claim against the carrier.
Shortage:
It is your responsibility to sign for the correct number of packages as shown on the delivery or carrier consignment note. If you suspect that there are items missing from delivery, first check that the order has not been partly shipped. Any shortage must be noted on the delivery note and we are to be notified within 24 hours.
Incorrect Goods:
Notify us of any incorrect goods supplied within 24 hours of delivery. If the items are not what you ordered, you must not open the manufactures packaging or use the items. It is your responsibility to notify us.
Non deliveries:
All delivery addresses will be copied as per the customer input. If the carrier or post cannot deliver because of incorrect address then we reserve the right to charge an additional supplement. While we try to deliver all goods ordered in accordance with our pledge, we take no responsibility for any consequence of late delivery however caused.
We will not accept liability for goods lost in transit unless we are notified within 2 days from expected delivery date. All dispatched Items have proof of postage.
We shall accept no liability for shortages, non deliveries, incorrect goods or damaged on delivery outside the stated time scales. Except when extenuating circumstances have prevented the notification within the stated time scale.
For further information:
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